Please arrive 15 minutes before your appointment time to introduce yourself at Reception and get ready. If you are late, please note that your appointment may be shortened, out of respect for other clients at the spa.
If you want to cancel your appointment, please inform us at least 24 hours in advance, by phone under +49 40 899550-130 or by Email firstname.lastname@example.org. Otherwise, we will be obliged to charge you for your treatment.
Certain treatments are not advisable for medical reasons, so it is essential to inform your therapist or massage therapist in advance about any health problems or possible pregnancy.
Duration times of treatments are approximate and include time that may be needed to undress.
Purchases of a treatment cannot be exchanged or refunded.