We hope you will enjoy your visit at Aspria. Here are some useful details about your appointment or reservation.
Before the appointment:
Spa Day Experiences only:
For any queries or further details, please do not hesitate to contact our reception on: +49 511 89979762
Before the appointment
For any queries or further details, please do not hesitate to contact our Academy at firstname.lastname@example.org.
Course contracts are terminated automatically upon completion of the contract period. We reserve the right to cancel any course up to 5 days prior to course start if the enrolment numbers are insufficient.
Children who wish to graduate from bronze, silver, and gold courses and would like to receive a swimming badge need to complete the diving elements at an external swimming pool of their choice. Badges are awarded by us upon completion of all requirements. The costs for the final exams, badges, and swimming passes are included in the total cost of the course.
A processing fee of 15€ applies for all course changes occurring after the official start date. Courses are non-refundable after classes have started. However, we accept medical certificates if a child cannot participate in at least 4 consecutive classes. No alternative dates can be offered at this point for missed classes due to organizational reasons. If a member decides to cancel their membership while the course is in session, the remaining classes will be billed at guest prices.
Please contact our Academy-Team with any questions or concerns: +49 511 899797-70.
Monday - Friday: 06:00 - 23:00
Saturday & Sunday: 08:00 - 22:00
Opening hours might differ on bank holidays.
SAUNA & SPA
Monday – Friday: 09:00 - 22:45
Saturday - Sunday: 09:00 - 21:45
We kindly ask you to book all Spa treatments in advance via our webshop.
Reception: +49 511 899797-00
Membership: +49 511 899797-31
Spa: +49 511 899797-90
Academy: +49 511 899797-40
Club Residences: +49 511 899797-95