Before the appointment:

• Please arrive 15 minutes prior to your appointment time. Late arrival may lead to a shorter treatment time but at your confirmed treatment price.
• Please notify our spa team of any health conditions or pregnancy within 7 days of your appointment.
• Please avoid consuming alcohol prior to your appointment.
• Please avoid shaving on the day of your body treatment as it can cause irritation to your skin.
• We also kindly ask our guests to read about our hygiene rules before their visit, and respect these while in the Club. Please click here.

Cancellation policy:

• We kindly require 24 hours' notice for treatments cancellations. Please contact us on +32 2 508 08 00 or by email at institut.artsloi@aspria.be.
• Late notice (less than 24h for treatments) will incur a cancellation charge equivalent to the full cost of treatments booked.

Spa Packages:

• Spa Packages are valid for 6 months.
• Members can modify their appointment directly in the Webshop up to 24h before the appointment.
• Late notice (less than 24h prior to the appointment) will incur a cancellation charge equivalent to the full cost of the treatment.

For any queries or further details, please do not hesitate to contact our Spa-team on +32 2 508 08 00 or by email at institut.artsloi@aspria.be.

REGISTRATIONS
Registrations for activities can be made online at shop-rdi.aspria.com or at the Club Reception. The registration will only become effective once the appropriate fees are paid.

REFUND
If a child is absent, the missed session will not be refunded, replaced and cannot be carried over to the next term, whatever the reason. An exception will be made if the absence is due to an injury suffered during the class which prevents the child from continuing.

SCHOOL HOLIDAYS AND PUBLIC HOLIDAYS
There will be no activities during Belgian school holidays, or on public holidays during the week.

DATES
January: 15-22-29 / February: 5-12-19 / March: 12-19-26 / April: 23-30 / May : 7-14-21-28 / June: 4-11-18-25. Swimming and Judo courses start on 15 January 2022 and end on 25 June 2022.

To ensure the quality of the activities and out of respect for others, it is important to be punctual. A child who arrives late may be refused access to the class.

GROUPS
A minimum number of 3 to 5 children (the number depends on the type of class) is required for the class to take place. Otherwise, Aspria Arts-Loi reserves the right to cancel the class and notify the parents of registered children accordingly.

SPORTS CLOTHING
Children must wear gym shoes or clean sports shoes. Sports clothing is required which allows them to move without difficulty during the exercises. For martial arts, it is recommended that children wear a martial arts uniform. A child who arrives in unsuitable clothing will not be able to take part in the class.

PARENTS
Parents who wish to assess the progress of their child(ren) can discuss this with the management team. So as not to disrupt activities, parents will not be admitted while these are in progress.