Before the appointment:

• Please arrive 15 minutes prior to your appointment time. Late arrival may lead to a shorter treatment time but at your confirmed treatment price.
• Please notify our spa team of any health conditions or pregnancy within 7 days of your appointment.
• Please avoid consuming alcohol prior to your appointment.
• Please avoid shaving on the day of your body treatment as it can cause irritation to your skin.
• We also kindly ask our guests to read about our hygiene rules before their visit, and respect these while in the Club. Please click here.

Cancellation policy:

• We kindly require 24 hours' notice for treatments cancellations. Please contact us on +32 2 610 40 65 or by email at institut.avenuelouise@aspria.be.
• Late notice (less than 24h for treatments) will incur a cancellation charge equivalent to the full cost of treatments booked.

Spa Packages:

• Spa Packages are valid for 6 months.
• Members can modify their appointment directly in the Webshop up to 24h before the appointment.
• Late notice (less than 24h prior to the appointment) will incur a cancellation charge equivalent to the full cost of the treatment.

For any queries or further details, please do not hesitate to contact our Spa-team on +32 2 610 40 65 or by email at institut.avenuelouise@aspria.be.

Aspria Avenue Louise reserves the right to cancel the workshop or modify the content of the workshop.

Refunds
No refunds will be made in the event that a member misses one or more workshop sessions, whatever the reason, unless the member suffers an injury during the workshop which prevents him/her continuing.